Jitbaz Privacy
Policy & Data Protection

Welcome to the jitbaz Privacy Policy. jitbaz is an online gaming platform built for players in Bangladesh, offering a wide range of games including slots, fishing games, card games, and themed titles. This Privacy Policy explains how jitbaz collects, uses, stores, and protects the personal data of everyone who uses the platform.

At jitbaz, we take privacy seriously. We understand that players in Bangladesh trust us with sensitive personal and financial information, and we do not take that trust lightly. This policy is written in plain language so that every jitbaz player can understand exactly what happens to their data — no legal jargon, no hidden clauses.

This Privacy Policy should be read alongside the jitbaz Terms and Conditions. Together, these documents form the complete agreement between you and jitbaz regarding how the platform operates and how your data is handled. If you have any questions about this policy, contact the jitbaz support team at [email protected] before using the platform.

jitbaz may update this Privacy Policy from time to time. When we do, we will update the "last updated" date at the top of this page and notify registered players of significant changes via email or in-platform notification. Your continued use of jitbaz after an update constitutes acceptance of the revised policy.

jitbaz collects personal data in several ways: directly from you when you register or contact support, automatically when you use the platform, and from third-party verification providers when we carry out identity checks. Below is a breakdown of the categories of data jitbaz collects.

jitbaz does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law. We do not collect data from social media profiles or third-party data brokers.

jitbaz uses your personal data for specific, legitimate purposes. We do not use your data for any purpose that is incompatible with the reasons it was originally collected. The main ways jitbaz uses your data are listed below.

• Account management — to create and maintain your jitbaz account, verify your identity, and keep your account secure.
• Transaction processing — to process deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer.
• Customer support — to respond to your queries, resolve disputes, and improve the quality of our support service.
• Fraud prevention — to detect and prevent fraudulent activity, money laundering, and other illegal conduct on the jitbaz platform.
• Responsible gaming — to monitor gaming patterns and identify players who may need support, in line with our responsible gaming commitments.
• Platform improvement — to analyse how players use jitbaz and improve the games, features, and overall experience.
• Marketing communications — to send you promotional offers and updates about jitbaz, but only if you have opted in to receive them.
• Legal compliance — to comply with applicable laws, regulations, and requests from regulatory authorities.

jitbaz does not use automated decision-making or profiling in ways that produce legal or similarly significant effects on players, except where required for fraud detection or regulatory compliance.

jitbaz processes your personal data on one or more of the following legal bases, depending on the specific purpose of the processing:

• Contract performance — processing is necessary to fulfil our obligations to you under the jitbaz Terms and Conditions, including operating your account and processing transactions.
• Legal obligation — processing is required to comply with applicable laws, including anti-money-laundering regulations and identity verification requirements.
• Legitimate interests — processing is necessary for jitbaz's legitimate business interests, such as fraud prevention, platform security, and service improvement, provided these interests are not overridden by your rights.
• Consent — for marketing communications and non-essential cookies, jitbaz relies on your explicit consent. You can withdraw consent at any time.

jitbaz does not sell your personal data. We share your data with third parties only in the following limited circumstances, and only to the extent necessary for the stated purpose:

• Payment processors — bKash, Nagad, Rocket, and bank transfer providers receive the minimum data necessary to process your transactions.
• Identity verification providers — third-party KYC providers receive identity documents and personal data to verify your identity as required by law.
• Fraud prevention services — data may be shared with fraud detection providers to protect the jitbaz platform and its players.
• Regulatory authorities — jitbaz may be required to share data with law enforcement or regulatory bodies in response to a lawful request.
• IT and hosting providers — service providers who host and maintain the jitbaz platform infrastructure may have access to data as part of their service delivery, subject to strict confidentiality obligations.

All third parties who receive jitbaz player data are required to handle it in accordance with applicable data protection standards and are prohibited from using it for any purpose other than the one for which it was shared. jitbaz does not transfer player data to countries with inadequate data protection standards without appropriate safeguards in place.

jitbaz uses cookies and similar tracking technologies to make the platform work properly and to improve your experience. A cookie is a small text file stored on your device when you visit a website. jitbaz uses the following types of cookies:

• Essential cookies — required for the jitbaz platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Preference cookies — remember your settings and preferences, such as your preferred language or display options, so you do not have to set them every time you visit jitbaz.
• Analytics cookies — help jitbaz understand how players use the platform, which pages are most popular, and where improvements can be made. Data collected is aggregated and anonymised where possible.

jitbaz does not use third-party advertising cookies or tracking pixels from social media platforms. You can manage cookie preferences through your browser settings. Disabling essential cookies may affect the functionality of the jitbaz platform, but disabling preference or analytics cookies will not prevent you from playing.

jitbaz retains your personal data for as long as your account is active and for a period after account closure as required by law or legitimate business need. The specific retention periods for different categories of data are as follows:

After the applicable retention period, jitbaz will securely delete or anonymise your personal data. Anonymised data may be retained indefinitely for statistical and analytical purposes, as it can no longer be linked back to any individual player.

As a jitbaz player, you have the following rights in relation to your personal data. To exercise any of these rights, contact jitbaz support at [email protected]. We will respond to all data rights requests within 30 days.

• Right of access — you can request a copy of all personal data jitbaz holds about you. This is sometimes called a Subject Access Request (SAR).
• Right to rectification — if any of the personal data jitbaz holds about you is inaccurate or incomplete, you can ask us to correct it.
• Right to erasure — you can ask jitbaz to delete your personal data where there is no longer a legitimate reason to retain it. Note that some data must be retained for legal compliance and cannot be deleted on request.
• Right to restriction — you can ask jitbaz to restrict the processing of your data in certain circumstances, for example while a dispute is being resolved.
• Right to data portability — you can request your personal data in a structured, machine-readable format so that you can transfer it to another service provider.
• Right to object — you can object to jitbaz processing your data for direct marketing purposes at any time. You can also object to processing based on legitimate interests.
• Right to withdraw consent — where jitbaz processes your data based on your consent (such as for marketing emails), you can withdraw that consent at any time without affecting the lawfulness of prior processing.

jitbaz implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:

• TLS encryption for all data transmitted between your device and jitbaz servers
• Encryption of sensitive data at rest using AES-256 or equivalent standards
• Strict access controls limiting data access to authorised personnel only
• Regular security audits and penetration testing of the jitbaz platform
• Multi-factor authentication options for player accounts
• Automated fraud detection systems monitoring for suspicious account activity
• Staff training on data protection and security best practices

Despite these measures, no online platform can guarantee absolute security. If you suspect that your jitbaz account has been compromised, contact support immediately. In the event of a data breach that is likely to affect your rights, jitbaz will notify you as required by applicable law.

jitbaz is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you are not permitted to register for or use jitbaz under any circumstances.

If jitbaz discovers that personal data has been collected from a person under 18, we will immediately delete that data and close the associated account. If you are a parent or guardian and believe that a minor has registered on jitbaz, please contact support at [email protected] immediately so we can take action.

Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gaming platforms. jitbaz supports responsible gaming and takes the protection of minors extremely seriously.

jitbaz may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "last updated" date at the top of this page.

For significant changes — such as new ways of using your data or new categories of data being collected — jitbaz will notify registered players via email or an in-platform notification before the changes take effect. Minor updates, such as clarifications or corrections, may be made without prior notice.

We encourage you to review this Privacy Policy periodically to stay informed about how jitbaz protects your data. The current version of this policy is always available at jitbaz.net/privacy-policy. Your continued use of jitbaz after any update constitutes your acceptance of the revised policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way jitbaz handles your personal data, please contact us. Our support team is available 24 hours a day, 7 days a week.

For data rights requests specifically — such as Subject Access Requests, erasure requests, or data portability requests — please include "Data Rights Request" in the subject line of your email so we can prioritise your message and respond within the required 30-day window.